CANCELLATION POLICY

Customers may cancel their meeting room, workspace, or service bookings by contacting us through our official website, registered email, or authorised contact channels. Cancellation requests must be submitted before the scheduled booking start time.

• Cancellations made at least 24 hours before the scheduled booking time may be eligible for a full refund or rescheduling.
• Cancellations made less than 24 hours before the booking time may be subject to partial charges.
• No refunds will be provided for no-shows or cancellations made after the booking has started.

Customers may request to reschedule bookings based on availability. Hive Workspaces reserves the right to approve or decline rescheduling requests.

In rare situations where Hive Workspaces must cancel a confirmed booking due to operational or unforeseen circumstances, customers will be offered an alternative slot or a full refund.